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Q & A with our Experts

Sometimes when we try new products we want to make sure we’re comfortable and know all about it.  We want to feel good knowing we are choosing the better option for our specific needs.  Whether you are a loyal advocate or new to Quick Shine®, below are common Q&A’s answered by our very own renowned experts.

You will quickly see why our Quick Shine® Multi-Surface Floor Finish and Quick Shine® High Traffic Hardwood Floor Luster will bring your floors back to life and outshine the rest in performance.

Q:  What is Quick Shine® Multi-Surface Floor Finish and Quick Shine® Hardwood Floor Luster and how do they work?
A:  Our Floor Finish and Hardwood Floor Luster are water-based polymers that dry to a hard finish and provide an unmatched gloss on sealed hard flooring surfaces.  Each product is also formulated to provide slip resistance to ensure a safe walking surface after application.  Once applied to the floor, be sure not to walk or touch the film until it is dried completely.  After 30-45 minutes (depending on humidity, temperature, and other environmental elements), the finish will be dry to the touch.  Additional coats may be applied after a minimum of 45 minutes (ideally 60 minutes) to ensure the previous coat is dry enough to accept subsequent coats.  It is important to avoid introducing water to the finish for the first 4-5 days and allow a full cure.  This will prevent any water reabsorbing back into the film and potentially causing white water spots to appear.

Q:  What’s the difference between the Hardwood Floor Luster and the Multi-Surface Floor Finish?
A:  Both products are water-based polymers, but the Hardwood Floor Luster is fortified with pure, carnauba wax that is absent in the Floor Finish.  We have also altered the ingredients ratio in the Hardwood Floor Luster to be more specific for use on hardwood flooring.

Q:  How can I clean my floors after applying the Quick Shine® Multi-Surface Floor Finish?
A:  Dust mopping is the best practice during the first 4-5 days after applying the Floor Finish.  It is recommended to refrain from cleaning with our Floor Cleaner until the film is fully cured (4-5 days).  Periodic cleaning using our Quick Shine® Multi-Surface Floor Cleaner or Quick Shine® Hardwood Floor Cleaner via our Multi-Surface Spray Mop and microfiber pad is the recommended process.  We do not recommend flood coating the floor during cleaning; instead, it is better to use a damp mop pad or spray mop to apply the cleaner to the flooring surface.  Our ready-to-use cleaners have been specifically formulated to clean your finished floor without leaving any streaking or residues like many other household floor cleaners.

Q:  What’s the difference between the Quick Shine® Hardwood Floor Cleaner and the Quick Shine® Multi-Surface Floor Cleaner?
A:  These two products contain similar cleaning agents; however, the ratios of these ingredients have been altered in the Hardwood Floor Cleaner to create a product that is more conducive to a hardwood flooring surface.

Q:  Can I use the Quick Shine® Multi-Surface Floor Finish on an oil-based flooring?
A:  No, it is not recommended to use our Quick Shine® Multi-Surface Floor Finish or Quick Shine® Hardwood Floor Luster over a flooring surface that has an oil-based finish because our floor finishes are water-based.  Our products would not adhere over an oil-based product; instead, it would bead-up on the surface.

Q:  I didn’t allow my Floor Finish to dry completely before accidentally dripping water on the floor.  How can I fix it?
A:  White spots are caused by water drops onto the floor finish during the drying/curing process.  Since the Floor Finish is water-based, the presence of water on the surface of the film during the drying/curing process will cause the film to absorb that water, creating the white spots.  Even though the film is dry to the touch and able to be lightly walked on after only 1-2 hours of applying the Floor Finish, the film still has to have time to cure.
If you are unable to keep water from dripping on the floor in the curing process (4-5 days after application) we recommend placing temporary rugs/towels in front of appliances/sinks where water drops may occur.  If you do not want to use temporary items, and you allow water drips that create a white spot, do not try to repair the spot immediately.  Allow the area to dry overnight, and then apply the Quick Shine® Multi-Surface Floor Finish or Quick Shine® Hardwood Floor Luster directly to a clean, damp, soft cloth and apply only over the white spot and the immediate surrounding area.  Allow to dry for a minimum of 2 hours and it will again, look uniform with the rest of your floor.

Q:  Can I use the Quick Shine® High Traffic Hardwood Floor Luster on my “hardwood” laminate floors?  If not, what do you recommend?
A:  Our Hardwood Floor Luster and Multi-Surface Floor Finish can be used on laminate flooring.  We have several customers that have used both products with success on their laminate flooring to provide a luster or shine.  It is important to note that caution should be used not to flood coat a laminate flooring surface.  It is recommended to apply thin coats.

Q:  Can I use the Quick Shine® Hardwood Floor Luster on my engineered hardwood floors?  If not, what do you recommend?
A:  Absolutely.  Sealed engineered hardwood floors respond very well to our Hardwood Floor Luster product.  It is recommended to apply 2-3 coats to achieve the best shine, especially if the flooring surface is distressed in any way (weather-look, aged, etc.).

Q:  Can I use the Quick Shine® Multi-Surface Floor Finish on my outside porch or in my garage?
A:  Our floor finish products have been developed and formulated for indoor use applications.  It would not be our recommendation to use our products where outdoor conditions are present.

Q:  The Quick Shine® Multi-Surface Floor Finish wasn’t applied to my floor properly and now, there are streaks on the floor.  What did I do wrong?
A:  Streaking is usually caused by a few issues: 1.) Not enough product was initially applied and you can correct that with an additional coat; 2.) There was residue on the floor before the Floor Finish was applied.  Some examples could be: furniture polish, air freshener mist that has settled on the floor, etc.; 3.) The same applicator pad used to clean your floors is being used to apply the Floor Finish; 4.) Not allowing sufficient time before applying subsequent coats; 5.) Trying to apply too many coats in a short period of time, not allowing each coat to dry completely.

Q:  Can I use a buffer over the Quick Shine® Multi-Surface Floor Finish or the Quick Shine® Hardwood Floor Luster?
A:  It is not necessary to buff our floor finishes as they are dry bright formulas.  You simply apply to your floor and it dries to a bright, gloss finish.  Additional coats will build the gloss to a level that is satisfactory to your preference.
If desired, our Quick Shine® Hardwood Floor Luster can be buffed with a floor buffing machine; however, it is not recommended to buff our Quick Shine® Multi-Surface Floor Finish product.

Q:  I’ve applied the Quick Shine® Multi-Surface Floor Finish to my floors.  Can I use a steam cleaner on it afterwards?
A:  It is not recommended to use steam cleaners on a floor after applying the Floor Finish.  Steam cleaners drive water vapor into the finish, which can affect the floor finish and cause adhesion loss.

If you would like to see more FAQ’s, please click on the Floors 101 tab at the top of this page, and then click on Floor Care FAQ.  We want to thank our experts for taking the time to answer these questions today! 

 

10 Comments

  • Betty
    Posted October 14, 2020 at 11:26 am

    I have a laminate floor in my kitchen/hallway. It is 12 years old. I wanted to renew the shine on it and applied the deep cleaner product to it. I followed the instructions but it turned out a disaster. I used the floor cleaner on it and floor finish to try to clean it again but that helped only in the hallway. The kitchen area is streaked, Coates with residue and looks very bad. I worked in areas about 5 ft by 5 ft. and spent the better part of 8 hours on it and it obviously has to be redone. Any thoughts on what I am doing wrong??

    Reply »
    • Steven Quick
      Posted October 16, 2020 at 12:53 pm

      Hi Betty,

      What cleaning products were you using prior to our Deep Cleaner on your laminate floors? When using our Deep Cleaner, did you notice the floor turning a milky white? Please reach out to our customer service team at 800-255-1891 and we can further assist you in finding out what happened.

      Reply »
      • Betty
        Posted October 16, 2020 at 1:39 pm

        I had been using Holloway cleaner and floor finish. I did call Customer Service but did not hear back. I watched the video on the deep clean product and started all over again. Some of the area did become milky. I have completed cleaning the floor with the deep cleaner and am waiting til it all dries. As the first time, I worked on areas about 5 ft by 5 ft working through the whole area. I will check it when it is all dry and see if any of it needs to be redone then I plan to put the floor finish on it. I am hoping it will all turn out ok. But it has been hours of work!!

        Reply »
        • Steven Quick
          Posted October 19, 2020 at 11:41 am

          Hi Betty,
          Thank you for your feedback. After letting the Deep Cleaner sit for 2-3 minutes, mop away the solution. You should be able to see if the residue is off of the floor. You may have to add more solution if you notice the finish is not dissolving well. Finish with a clean water rinse to bring your floors back to their original condition. Quick Shine Deep Cleaner was specifically formulated to remove layers of our Finish so we are confident it will work properly. Unfortunately it does take time depending on square footage.

          Reply »
      • Betty Day
        Posted October 19, 2020 at 2:44 pm

        I have done the floor twice following the directions you refer to. About 70% of the floor looks ok. The rest of the floor is very spotty and dull. Can I just redo that area with the Deep Cleaner? Will it all eventually blend together? I have taken a lot of sediment off all the floor but am assuming some still remains in the spotty area. Thank you.

        Reply »
        • Steven Quick
          Posted October 19, 2020 at 2:47 pm

          Hi Betty,

          Yes, you may need to repeat the process in the dull areas until the remaining finish is completely removed. Chances are, some finish had softened by not completely dissolved.

          Reply »
  • Katie
    Posted August 18, 2020 at 8:26 am

    Hello, I applied the Floor Finished to my engineered wood floors, and for the first time, they look shiny and perfect! However, about 3 hours later at dinner, scratches appeared where people were scooting chairs in and out from the table. I’m ordering soft felt to go on the bottom of the chairs. Will I have to remove the finish and redo the whole floor? Or will applying it just over the scratches work?

    Reply »
    • Steven Quick
      Posted August 19, 2020 at 3:33 pm

      Katie,

      You can simply reapply a new coat of Finish in those areas by applying with a clean, damp cloth. The finish was still curing and scooting furniture across it during the cure time can lead to light scuffs. Our state of the art self-leveling agents in our formula can fill in micro-scratches and even out the appearance again. If the finish was actually scratched away, you may need to spot treat the area with Quick Shine Deep Cleaner to remove the finish first, then reapply a new coat. For additional assistance, please contact customer service at 800-255-1891. We are always happy to help!

      Reply »
      • Mercedes
        Posted August 31, 2020 at 3:01 pm

        Hello! I am a professional cleaning and sanitation worker who has been using Quick Shine products on renovation and reality properties for years now. I decided to finally use the products on my own floor at home because my floors were starting to look dingy and gross. My question is, how long do I have to wait before moving furniture back to ita place? I can obviously move it out of the room for the time being, but we still would like to get back to normal quickly.

        Reply »
        • Steven Quick
          Posted August 31, 2020 at 3:20 pm

          Great question Mercedes. We recommend waiting a few hours before moving furniture back in. It is extremely important to lift instead of scoot furniture to avoid scratching or scuffing the finish.

          Reply »

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